Signature Touch

Getting Started with Signature Touch

• 1. Setup Users for SigTouch
• 2. Counter Mode Eclipse Setup
• 3. Review & Set SigTouch Control Files
• 4. Configure the iPad for Counter Mode
• 5. How it Works
• Contactless Signing

Counter Mode Setup

• Terminal ID Configuration
• Solar Closed Counter
• Eterm or Solar Sales Order Entry
• Read this BEFORE implementing Eclipse Chip & Pin (New)

Training Videos

• Will Call Mode App Training
• Counter Mode App Training
• Eclipse (Eterm & Solar) Counter Mode Setup
• Will Call Mode iPad Settings
• Eclipse Control File & Customer Settings
• Counter Mode iPad Settings

Eclipse Settings

• Signature Touch Control Files
• Signature Touch Maintenance & User Defined Screens
• Upgrading to Release 9.0
• Auto Terminal Sig Touch

App User Guide

• General Settings
• Banner Settings
• Downloading Videos to the iPad
• Counter Mode: Settings
• Counter Mode: Operation
• Will Call Mode: Settings

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Tech Tips

• Issues with Solar Close Counter Locking Up during Signature Collection
• Solar Close Counter Message: Device/Drivers Unavailable
• Locking down iPads to run only Signature Touch
• Banner URL Sign Order Button Dimensions
• App Store: No install button for Signature Touch
• An Error Occurred Attempting to Download the Signature from Solar Close Counter

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Signature Touch Release Notes

• Portal Release 3.0.0 / Deliver Release 2.0.0 / Signature Touch 2.8.0