In order to sign for an order through Signature Touch, it must be in an invoice status. This means if you are placing pick up nows at the counter, you will need to escape the order and then come back in to take the signature from the totals screen.
A workaround for this is to set the action on the Eclipse activity trigger - Invoice Order so the Signature Touch terminal will automatically display on escape from the order. In order to enable this feature, please contact support@goinnovo.com.
Maintenance
In order to enable this feature, you will need to setup the following:
- Enable the Invoice Order activity trigger on every customer that will be placing an order at the counter
- Add the terminal ID's to control file, "Innovo SigTouch Terminal ID’s for Auto Signature" where you would like the trigger respected
Comments
Please sign in to leave a comment.