The control files listed below are just the required & recommended control files. We recommend you review the complete list of control files found here.
Epad Signature Document Profile
*Required only for Counter Mode - Sales Order Entry (Eterm or Solar)
Signatures taken through the app are stored in the document imaging profile set up in this control file, with one notable exception, Solar Close Counter signatures. When taking signatures from Solar Closed Counter, the profile used is set in the EPad Settings Maintenance screen. Note: EPAD in the screenshot below is just a storage profile example name. Your system may have an ESIG profile, which is commonly used. You can press F10 to see a list of all of your system's storage profiles and choose any one you would like to store the signatures.
Best Practice: User Preference
Print Status Override on Signature Upload
This will update the print status on an order once a signature has been attached.
Best Practice: Set to "P"
Innovo SigTouch / Deliver is Signed By Required
*Required for Counter Mode - Sales Order Entry (Eterm or Solar)
This setting will require a Signed By name to be entered. In Counter mode the terminal operator will enter the signed by name. In SigTouch Will Call mode and in Deliver the customer will enter the signed by name.
Best Practice: Set to Yes so that you will have a readable name for the signed by because signatures are not always legible.
Innovo SigTouch / Deliver Use Print Style for Hide Pricing
When enabled, and the invoice is set to a BLIND print style, pricing will not display in the app. If not set to BLIND, we will check the customer's default print status and if set to BLIND, pricing will not display in the app. This control file overrides Innovo SigTouch / Deliver Hide Pricing Default and also overrides any setting on the Innovo Customer User Defined screen.
Please see our documentation on here for detailed information on hiding pricing.
Best Practice: Set to Y
Innovo SigTouch Disable Signed By Default to Ordered By
By default, in Will Call mode, the "Signed By" name defaults to the "Ordered By" from the sales order header. When this control file is set to "Y", the "signed-by" name in Signature Touch will default to blank.
Best Practice: Set to Y because the Ordered By is not the person who will be signing for the order in most cases.
Innovo SigTouch Display Staging Location in Will-Call Mode
Display RF staging location of the order in will call mode.
Best Practice: Set to Y if you use staging locations
Innovo SigTouch Update Ship Date to Today
In Will-Call mode, setting this control file to "Y" will update the ship-date of the order to today when the customer signs. If the order is in a closed period or already paid and the user does not have the authorization to update a sales order that has been paid, the date will not update.
Best Practice: Set to Y to have an accurate ship date
Innovo Images Document Profiles
Required Control File
Set a profile in the Innovo Manifest Pictures field for storing photos taken in Will Call mode. We recommend using a different profile than what you use for signatures, but you can use the same profile for both. If not set, the error message, "No document profile configured for Innovo", will display and the photos won't be attached to the invoice.
Note: The Innovo Manifest Pictures field is also used in the Deliver app for photos taken during the delivery route.
Best Practice: Setting a profile different from the signature profile is recommended
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