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Service Status

All Systems Operational
Deliver: operational
Customer Portal: operational
Customer Support: operational

OE Touch Authorization Keys

AR.ALLOWED

This key is required for an employee to view the Account Inquiry section in My Account.

COGS.VIEW

This key is required for an employee to see COGS in the app (cart and quote). If they do not have this auth key but are given an order view with COGS, COGS and GP% will display as "---".

COST.VIEW

This key is required for an employee to see COMM cost in the app (cart and quote). If they do not have this auth key but are given an order view with COMM cost, COMM cost and GP% will display as "---".

CUSTOMER.MAINT

This key is required for an employee to search for customers in the app.

SOE.COST.EDIT

This key is required for employees to see basis fields "Order COGS" and "Order Cost" in the "Unit Price / Formula" order view in both the cart and existing quotes.

SOE.OPEN.PRICE.EDIT

This key is required for an employee to edit price from the shopping cart and required to edit quotes.

SLSMN.CUSTOMER.MAINT

This key allows you to limit the customers an employee may search for in the app. If set to level 1, an employee must be either the inside or outside salesperson on the customers’ account. This setting affects Eclipse as well, so please review before activating.

Additional Authorization Keys Required to Edit Price

Please refer to Eclipse documentation for how these authorization keys are respected in Sales Order Entry.

  • SOE.EDIT.IAO.INV.PRICE
  • SOE.OVRD.NO.PRC.CHANGE
  • PRICE.CHANGE.OVRD
  • SOE.MIN.GP
  • SOE.MAX.DISC
  • SOE.MIN.SELL.PRICE
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