Innovo Deliver Attach Photos to Delivery Email Notification
Enabling this control file will include the first 10 photos taken at the stop in the Delivered email notification. By default, they are not included. We use the ship branch of the order to determine if the photos should be included.
Best Practice: Set to Yes for all branches
Innovo Deliver Attach Photos to Delivery SMS Notification
Highly Recommended
PLEASE READ: You must enable your imaging storage profile to be externally accessible. If you enable this control file and your images are NOT externally accessible, your Twilio and Prokeep text messages will NOT be delivered. You can test to see if your images are accessible by viewing photos taken at a stop in Deliver Web. Contact support@goinnovo.com if you have any questions.
Enabling this control file will include photos taken at the stop in the Delivered SMS notification. By default, they are not included. We use the ship branch of the order to determine if the photos should be included.
Best Practice: Set to Yes for all branches
Innovo Deliver Attach Ship Ticket to Email Notification
Enabling this control file will attach a copy of the ship ticket to all email notifications. By default, it will not be included. We use the ship branch of the order to determine if the ship ticket should be included.
Please note: If your site is enabled for Eclipse forms, the INNOVO user must also be enabled for Eclipse forms. Otherwise, the ship ticket attachment will look like a non-Eclipse forms ship ticket.
Best Practice: Set to Yes for all branches
Innovo Deliver Notification From Email Address
By default, email notifications from Deliver use your standard "from" email address that other documents emailed out of Eclipse use. If you would like to make your notifications more specific, set the from email address here. We use the price branch of the order to determine the from email address. You can also use the email address of the order writer by enabling the control file, Innovo Deliver Notification Use Order Writer Email Address, discussed below.
Some Eclipse systems require the "From" email address to be a valid email account. If you are not receiving email notifications, please ensure this email address is valid.
Best Practice: Enter the desired email address, per branch, for the emails to come from.
Innovo Deliver Notification Global Customer
You can set up pre-and-post delivery notifications for individual customers which will always override this global setting. If you want to set up notifications that apply to all of your customers, set the global customer here and then on the Customer Portal -> Deliver -> Notifications page, load this customer under customer setup. Once the customer is loaded, use the email overrides to determine what email address will be used to send the notification for each order.
Best Practice: User Preference
Innovo Deliver Notification Use Order Writer Email Address
When this branch-specific control file is enabled, the from email address of the delivery notification comes from the order writer. This control file overrides Innovo Deliver Notification From Email Address. We use the price branch of the order to determine if this control file is enabled.
Best Practice: User Preference
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