Route Detail

To enter Edit mode, click on the Edit button. You can edit the route name, ship date, start time, ship-via, driver, stop time padding and vehicle. To Save your changes, click the Save button.

The vehicle field will link directly to the vehicle detail window in Deliver Web. You can make changes to the vehicle and view the any set specifications (see the Vehicles article for more information).

You can hover over the vehicles name to display the specifications including height, length, width, weight, and max weight. The values are taken from the specifications section on the vehicle detail window.

Click on the Delete button to remove the route from the route date. To find all orders that were on that route, simply search for orders again in the Order Search box.

Click on the Create button to create a manifest for this route. Once the manifest is created, the manifest number will display next to the route name.

In Settings, you have the option to auto-lock a manifest upon creation. In this case, that setting is enabled and the manifest is locked on creation. To make any changes to this manifest you must first un-lock the manifest by clicking on the locked icon. Once un-locked, you can re-arrange stops, un-group stops, add breaks, and un-route stop. Once you are finished with your changes, you will want to lock the manifest again by clicking on the un-locked icon.

Once a manifest has been created, a Printer icon will appear and the manifest and ship tickets may be printed. For more information on printing, click here.

You may find it necessary to manually close a manifest when a manifest does not close through the Deliver app. There are many reasons a manifest would not close, for example:

• Skipped stop
• Refused order
• Comments taken during route

If a manifest did not close due to a skipped stop, we make that easy for you to identify and close yourself.

• Navigate to the Route Detail page
• Unlock the manifest if currently locked
• Right click on the skipped stop and select un-route
• Click on the Close button

In a future release, we will identify stops where an order was refused or a comment was taken to assist you in why a manifest did not close.

Once the manifest has been closed, a check mark will appear on the route banner and replace the lock symbol. No additional changes can then be made through Route unless your an Administrator of Route.

Administrators can open a closed manifest by clicking on the Open button below. This should only be utilized if a stop was completed by mistake and eliminates the need for making change on the manifest in Eclipse.

You can rearrange stops using the drag and drop feature. One or more stops can be rearranged at a time. For more information on the drag and drop feature, click here.

The reorder feature will arrange stops in the order they are selected. You can select the orders from the Panel or by double clicking the stop marker on the map. To reorder the selected stops, click on the blue reorder icon at the bottom of the Panel or the icon located in the upper left hand corner of the map.

In this example, stop 2 was selected first, stop 4 was selected second, and stop 3 was selected third. After clicking the reorder icon, the stops are moved into the order they were selected and the remaining stops are re-optimized based on the default optimization setting in the Settings tab.

You can also re-arrange stops by right-clicking on a stop from the Panel or a stop marker from the Map to move a stop within the route or move stops a different route.

Locking a stop will ensure it will be delivered first, regardless of requested time or location. Once a stop is locked, it will remain in place when stops are automatically added to the route or when the route is re-optimized.

You can only lock stops at the beginning of the route.

To lock one or multiple stops, click on the lock icon from the banner, choose a "To Stop" number and then click the Lock button.

Once a stop has been locked, it will display with a gray background in the Panel in both the Route Detail and Route pages. If an unlocked stop is manually moved before a locked stop, all following stops will be unlocked.

To unlock all stops, click on the lock icon and click on the "Unlock All Stops" link.

By default, when you add more orders to an existing route using the Route button, all orders on the route are re-optimized. If you have organized a route and do not want new orders to be re-optimized, you can "lock" the route. This will append any new orders to the end of the route.

To turn optimization off, click on the Optimization icon. This will display an icon with a line drawn through it signifying it has been turned off.

If you are consolidating/grouping stops, these stops will appear as a group and will display the total number of tickets, items, weight, and load for all orders on the stop. To view the stops that have been consolidated, click on the Show Stops button to display stops for a specific group or the Show Group Stops button on the route banner to display all consolidated stops on the route.

To un-consolidate all grouped stops, click on the Groups button and all consolidated stops on the route will be un-grouped. To consolidate all stops, click on the Groups button again.

Note: The Groups button will only be enabled if the Enable Stop Consolidation/Grouping setting is enabled and there is at least one stop on the route that is grouped.

There may be cases where stops did not consolidate but they need to be a single stop on the route. To manually group separate stops, select the stops by clicking on the stop number from the panel or by double clicking the stops on the map. Once the stops are selected, click on the Group button on the banner or right click and select Group.

In this example, the setting to Consolidate using Address Matching is on so the addresses must match exactly but the addresses here are different. After manually grouping, the stops will be consolidated and treated as a single stop and the Manual Group icon will appear on the stop information.

Note: Only ship-tos that are part of the same bill-to are allowed to be manually grouped.

To ungroup a specific consolidated stop, select the stop by clicking on the stop number from the panel or by double clicking the stop on the map. Then either select the Ungroup Button on the route banner or right click and select Un-Group. You can also right click and select Un-Group without first selecting the stop.

Once the stops have been un-grouped, they will be considered individual stops on the route each requiring a signature. Only the specific stop will be ungrouped and all other stops on the route will remained consolidated.

You can add breaks for your drivers directly from Route. If the driver is authorized in the app, they will be able to remove breaks added from Route and re-arrange them so please keep that in mind. If you plan to pre-load the breaks for your drivers, consider turning off the Enable Break Times in the Deliver app.

To add a break:

1.  Click the coffee cup icon next the stop number total

2.  Add a name for your break or select from the list of pre-defined breaks

3.  Edit the Duration if necessary  

4.  Click the Add button.

Note: You can define a list of breaks in Deliver Web -> Settings.  

By default, a break is added after the first stop. You can use the drag and drop feature to move the break in front or after any stop on the route. To delete a break, click the Remove button from the panel. To edit a break, double click on the break from the Panel.

Once a break has been added, the estimated delivery time on subsequent stops will be updated.

You can add requested times or time windows directly from the Route Detail page. The entered times will be added to the order in both Route and Deliver, but will not be added to the calendar on the Schedule tab. To enter requested times for one or more stops, click on the clock icon from the Panel banner.  

You will see two fields appearing for each stop. The first field is for a specific time or if entering a time window, for the start time. The second field is for the window end time. After all times have been entered, click the save button and those times will be added to the stops.

If the default optimization setting from the Settings tab is set to Requested Times (regardless if that was overridden on this route), the orders will automatically be re-optimized based on the times entered. If the default optimization is set to Fastest, the stops will remain in place and just display the new times entered.

By default, when the routes are automatically created, they are optimized according to the default Optimize setting. For more information, click here. At any time, you can re-optimize using the Options button in the Route Information section. This is helpful if you have re-sequenced stops or moved stops from one route to another.

Clicking on the Preview button will update the map and stop listing according to the Optimize option selected. To apply the changes, click the Apply button. To cancel those changes, click on the Close button.

Note: You must click on the Preview button before the Apply button is activated.