Live

The header section displays the following:

• Total number of stops
• Branch ID from Eclipse
• Ship Date
• Start Time
• Ship Via
• Driver's user ID from Eclipse
• Device Name
• Estimated time remaining for the route (including Take Me Home if enabled)
• Total distance traveled thus far
• Estimated distance remaining
• Total distance of route (including Take Me Home if enabled)
• Total COD dollar amount for all stops
• A green Route icon at the bottom-left indicating the manifest was created in Route and not modified in Eclipse.

NOTE: If the manifest you are viewing has been completed in the Deliver app, an Export button will be present to the right of the Manifest number, which allows you to download the manifest's details as a .csv file. For more information, see our Compare article.

The Step Details display the ship-to customer, ship-to address, stop ship via, distance to stop (from previous stop), time (from previous stop), estimate or actual delivery time, status (delivered, in progress, skipped, or pending).

A completed stop will show Delivered in green, like stop #1 The next stop will display In Progress in blue, like stop #2. All subsequent stops will display Pending in gray. These colors correspond to the stop markers listed on the map. If a stop is skipped, it will display SKIPPED in red.

When a stop is completed, the actual delivery time and recorded stop time will display. Any pending stops will display the estimated delivery time based on current traffic conditions. These are the same times that appear on the manifest in Eclipse.

If there were photos taken on the stop, a photo will display and when you hover over it, it will show you how many photos were taken.

Please note: the order of the stops displayed in this section represents what is currently displayed on the device. The driver can be given authorization to reorder the stops on the device. If that happens, the order of the stops on the device will no longer match what shows on the Eclipse manifest. The correct information is updated on the Eclipse manifest - it's just a difference in the displayed order. So please keep that in mind if the Live listing is in a different order than what is currently displayed on the Eclipse manifest.

You can click on the "+Tickets" at the bottom-left of each stop's details to expand a list of sales orders for that stop. If there are multiple orders being delivered on that stop, all orders will display. For each order we display COD amount (if any), phone number, and ordered by from the sales order header, and any shipping instructions. =

Click on a stop to display a popup of that stop information on the map.

Click on the ticket icon to view order details.

If a stop has been delivered, the signature image will display in the bottom-right, including date and time (from Drivers device) that the signature was accepted. If any photos were taken at the stop, a photo icon will display to the right of the order number. Click on that photo icon to view the photos. A maximum of 10 photos are displayed. Click on photo thumbnail to view the full size image in a separate browser tab.

The Overlay feature displays the suggested route vs. the actual route driven. Once a manifest has been completed in Deliver, the overlay will be presented along with additional information in the Panel. The Overlay can be accessed from Manifest Detail, Compare, or the Dashboard.

For more information on Route Overlay, click here.

The colored icon located to the left of the stop address indicates Google's accuracy rating for the address. Hovering over each color will display a brief description of the accuracy rating. The full description can be found below:

• Green: "Best address accuracy" Exact match found.
• Yellow: "Mediocre address accuracy" Fairly accurate match found. The street exists in that zip code but not the street number.
• Red: "Worst address accuracy" No match found. The street does not exist in that zip code. In this case, we recommend double-checking the directions as the navigation will route the driver to the middle of the zip code.

The MPH graph shows how fast the driver was going during the route as well as where stops were either completed or skipped. In the example below you see a green triangle displayed at the time of each completed delivery. If there was a skipped stop on this route, you would see a red triangle at the time the stop was skipped. You can hover over any point in the graph to see a pop-up window with the time and truck speed and that corresponds to a red circle icon on the map itself. This shows at that time, the exact location of the truck on the route. In the example below you see at 6:44 am the truck was en route to stop #4 and traveling at 72mph.  

The route map displays the actual route the driver is taking or has taken (this map can be seen for completed routes as well on the Compare tab).

The route already traveled displays in blue and the remaining route displays in orange. The driver's current location is represented with the blue (or red, if stopped) truck icon. In this example, the driver appears to be stopped at stop #35. All completed stops will display with a green circle. The next stop will display in blue. And all subsequent stops will display in gray.

When a stop has been completed you will see two stop markers -- the original and a completed stop marker with a signature icon. If a stop was skipped, the green signature marker will be replaced with a red marker. The stop marker with a signature icon is where the driver captured the signature. A full key is located at the end of this article.

There are two sections at the top where you can edit the look of the map. The first section located on the top left side of the map allows you to display the map in satellite view. The second section located at the top right side of the map has options to show/hide original stop markers, show/hide traffic, and display the map in full-screen mode. These are discussed below.

By default, the original stop marker will be displayed on the map representing the GPS coordinates found using the stop address. Once a stop has been completed, a completed stop marker representing where the signature was actually taken will also display. The completed stop marker shows the stop number as well as a signature icon. In the example below you see stop #29 was not signed in the exact location of the stop address. To hide the original stop markers, click on the Hide Stop Markers icon located at the top right of the page.

The map on the right hand side below shows the map when the hide stop markers option is enabled.

There is a car icon in the upper-right corner of the map. Clicking this icon will show the traffic. When traffic is shown the icon will display with a red circle with a slash. Clicking the icon again will hide the traffic.

Next to the traffic icon there is an icon with two diagonal arrows pointing outward. Clicking this icon will show the map in full- screen mode. When the map is in full-screen mode, the arrows will appear pointing inward. Clicking the arrow icon again will return the map to standard mode.

This example shows traffic in satellite view. You can also display traffic in the standard map view.

These are all of the potential icons you may see on the map at any given time.

Note on the Manifest Start icon:

This is the point where we start tracking the delivery. Normally, this is very close to the home branch icon as we automatically start tracking the delivery if the driver is in the PRE-TRIP STOP ADJUSTMENT screen and drivers 0.2 mile away from the branch. Or if the driver manually starts the manifest before leaving the branch, you might see the manifest tracking icon right below the home branch icon. However, if the driver does not manually start the manifest and is not on the PRE-TRIP STOP ADJUSTMENT screen as he is driving away from the branch, the manifest tracking icon might look like the image on the right.