Dashboard

The Discover Dashboard page allows you to quickly view information on your App Usage, top search terms, and top products viewed, as well as top sales and activity by customer and salesperson.  Use the yellow bar at the top to navigate to detailed pages on Discover Customers, Products, and Salespeople.

The App Usage graph at the top of the page indicates the number of hits and unique hits in your Innovo Apps over time. The bottom of the graph shows the total hits, unique hits, orders, and total sales generated by your Innovo Apps. Note: Total sales is the total amount of sales submitted from the App into Eclipse. it does not reflect any changes to the orders after they were submitted.

Hits are the number of times there has been a logged activity in the Portal. These activities are: 1) Logging in, 2) Searching for products, 3) Viewing products, or 4) Submitting an order. Unique hits are the number of unique users for the selected time period.

To remove either the Hits or Unique data from the graph, click the button next to the one you want to remove.

Hover over any of the bars on the graph to get details for that data point.

Click on Orders at the bottom to see a table of orders placed in the last 90 days.

You can adjust the time frame and branches used for the graph data with the dropdown options at the top right.

Time frames include last 90 days, 60 days, 30 days, 7 days, 48 hours, 24 hours, and 60 minutes. The default is 90 days.

Branches include individual branches and an All Branches option. The default is All Branches. Note: Branches shown are based on the Portal Admin's branch authorizations in Eclipse.

The Orders table displays the customer name, Eclipse ID, Order number, Sales Amount, Branch, Date Created, and App user that created the Order.

Click on any table header to order the table by that data in ascending/descending order. Enter a search term in the search box at the top right to filter the table data.

Click on the green cloud icon to export the table data. More information on exporting can be found here.

The Top Search Terms table shows the most common search terms being entered into OE Touch over the selected time period  by the number of hits, i.e., how many times that search criteria was searched for in the App. It also indicates the number of results (i.e. matches) that were returned for the search criteria.

Click the blue More button at the bottom right corner to move to the next set of results.

The Top Products Viewed table shows the most common products being viewed in OE Touch over the last month.

Click the blue More button at the bottom right corner to move to the next set of results.

The Top Sales and Most Active table shows the Customers or Salespeople that have been the most active and generated the most sales over the selected time period.  The Top Sales are at the top and Most Active towards the bottom.

The Customers tab shows the customer name, along with their Eclipse ID number. Icons on the right show if their device(s) are iOS or Android. In the cases where they have used both, the percentage for each is shown.

Click on a Customer's name in the table to load a Customer's page in the portal with data specific to that Customer. For more information on the Discover-->Customer page, please go here.

Click the blue More button at the bottom right corner to move to the next set of results.

The Salespeople tab shows the employee's name, along with their total App sales or # of hits. Icons on the right show if their device(s) are iOS or Android. In the cases where they have used both, the percentage for each is shown.

Click on a salesperson's name in the table to load a Salesperson page in the portal with data specific to that Customer. For more information on the Discover-->Salespeople page, please go here.

Click the blue More button at the bottom right corner to move to the next set of results.

The third tab to the right is the Activity Tab. It shows the most recent activity for your Innovo Apps. Recent activity includes logging in and orders placed.

Click the blue More button at the bottom right corner to move to the next set of results.