• Products
  • Announcements
  • Release Notes

Service Status

All Systems Operational
Deliver: operational
Customer Portal: operational
Customer Support: operational

Settings

There are a number of app settings to allow you to configure and tailor the app to your specific business process. There are additional settings at the customer and contact level as well in Eclipse. For more information, click here.

Accounts

The Accounts page allows you to see all available Eclipse accounts and the specific Eclipse account the device is connected to. In an environment with multiple Eclipse accounts (production, stage, train, etc.) there may be more than one account listed.

The active account will display a check mark. You will also notice an antenna icon located to the right when the device has connectivity. StockRoom works in both a connected and non-connected mode so the icon may not be present at all times.

General

Allow Duplicate Scans

By default, if you scan a product that is already on the order, StockRoom will scroll to that item allowing you to edit the quantity. If you want to allow the product to be added multiple times, you can enable this setting.

When enabled, you will receive the prompt "Product is already on the Order" and will be given the following options:

  • Find - scroll to the existing item
  • Add Again - adds the item to the order again
  • Cancel - does not add the product

*Applies to Orders mode only

Note: The Allow Duplicate Scans feature is only available in Orders mode. When you add a product that is already on order in Usage mode, the quantity is automatically added to the existing item.

Add Quantity on Duplicate Scans

This allows you to increment the quantity when a product is already on order.

The behavior of this setting is affected by Allow Duplicate Scans.

When Allow Duplicate Scans is enabled and Add Quantity on Duplicate Scans is enabled, when you add a product that is already on order, you will receive the prompt "Product is already on the Order" and will be given the following options:

  • Find - scroll to the existing item
  • Add Again - adds the item to the order again
  • Increment - adds the quantity entered to the exiting item
  • Cancel - does not add the product

When Allow Duplicate Scans is not enabled and Add Quantity on Duplicate Scans is enabled, when you add a product that is already on order, the quantity entered will be added to the existing quantity and the cell will be highlighted in yellow.

*Applies to Orders mode only

Note: The Allow Duplicate Scans feature is only available in Orders mode. When you add a product that is already on order in Usage mode, the quantity is automatically added to the existing item.

 

 

Default Quantity to 1

This setting will default the quantity to 1 for every product added to order. This quantity can be adjusted at any time.

 

Allow Quantity Scans

This setting allows you to scan the quantity from a barcode while in the quantity field.

 

Warn on Open Order Quantity

When this setting is enabled, and you add a product that has an open order quantity in Eclipse, you will receive the message "Product has an Open order Quantity of x".

When this setting is disabled, the open order quantity will still be displayed on the line item in the order.

By default, an open order quantity must be on an order with an open order status in Eclipse (non-bid, non-invoice). You can exclude credits and non-StockRoom orders from the open order quantity. For more information, click here.

Order Sort By

By default, the products on the order are sorted based on the order they were added. You can change the default sort globally using this setting and you can also change it at the order level.

  • Scanned: sorts based on the order they were added
  • Part #: sorts based on customer part number
  • Location: sorts based on location and then by product description
  • Description: sorts based on product description

 

Require Part # on Not Found

This setting will require a customer part number to be entered when using the Product Not Found button. 

Show Status Notifications

This setting provides a growl bar each time you scan a product to let you know how many of the total customer part numbers you've scanned for this customer. For example, "30 of 50 products counted."

 

Hide Usage Onhands

By default, in Usage mode the onhand quantities on the device will display when you are creating an order. If your customer is not keeping track of onhands, we recommend enabling this setting.

When Hide Usage Onhands is enabled and the customer part number list spreadsheet is emailed from StockRoom, the On Hand column will be omitted. For more information on emailing the customer part number list, click here.

Note: We do not display onhands for consignment customers.

 

Maintain History For

This setting defines how long order history will be stored on the device. The default setting is 1 Month.

  • 1 Day
  • 3 Days
  • 5 Days
  • 1 Week
  • 1 Month
  • Never Remove

Note: At any time, orders can be manually deleted from the history screen.

 

Include Bill-To-Part #

By default, StockRoom will display only those customer part numbers defined at the ship-to customer level. If none are defined at the ship-to, it will look to the bill-to.

if you want to include customers part numbers at both the ship-to and bill-to, enable this setting.

Note: only ship-to customer part numbers can be edited (when authorized).

 

Hide Pricing

By default, pricing is always displayed on the customer part number screen when there is connectivity. You can hide pricing from displaying by enabling this setting.

Note: This setting is only displayed for employees. If you want to hide pricing for your customers, there is a Hide Pricing setting at the Innovo Contact Mobile Authorizations screen in Eclipse. For more information, click here.

 

Default to Blank Ordered By

New in Release 2.4.9*

*Applies to Customer Mode only

By default, in customer mode the Ordered By on the Complete Order screen is automatically filled with the name of the logged in user. When enabled, the Ordered By is blank allowing the user to type in a free form name.  

Note: When the control file, Validate Name In 'Ordered By' Field Against Customer Contact, is enabled, the free form Ordered By name entered on the Complete Order screen will not be used. The name of the logged in user will be placed in the sales order.

 

 

Settings Passcode

This setting allows you to lock the General Settings screen with a 4-digit numeric pin code.

To set the passcode, press Turn On Passcode.

To turn off the passcode, press Turn Off Passcode.

To change the passcode, press Change Passcode.

 

 

Scanner

By default, StockRoom supports the Linea Pro integrated scanner and the Socket Mobile Bluetooth scanner. To pair the Socket Mobile scanner with the device, follow the Socket Mobile Pairing Instructions.

If you are using a non-Socket Mobile Bluetooth scanner, you will want to enable the Bluetooth Multi Scan setting here.

For those scanners, there is no setup required on this screen. For more information on how to pair the Socket Mobile scanner, click here.

For detailed information on Scanners and Bar Code printers, including supported models and ordering information, click here.

 

 

Linea Pro Scanner

When using a Linea Pro scanner, the Scanner page will look like the image below.

  • Beep upon Scan: enable this setting to hear a beep upon a successful scan
  • Automated Charge: enable this setting if you want the device to charge itself from the Linea Pro battery
  • Update Device Firmware: if you are having trouble scanning, tap on this to see if there are any updates available for the scanner.

 

Socket Mobile Scanner

If you are using a Socket Mobile scanner, you must pair the scanner to the device before using it in StockRoom. This page provides step by step instructions for pairing you Socket Mobile scanner.

Note: If the scanner is paired correctly to the device, you will see "Socket CHS...connected" at the top of this page.

 

 

Printer

When a Zebra printer is connected via Bluetooth to the device, that printer will be listed here. For more information on pairing a printer, click here.

User

The User screen will display the logged in users name, email, and user type.

 

 

Auto Sync

The Auto Sync feature enables Orders, Customers, Products and/or Part Numbers to be synchronized with Eclipse at a specified interval. The frequency options are Never, Hourly, Daily and Weekly.

  • Sync Part Numbers on Order Sync: By default, we sync the Part Numbers every time an order is submitted. We recommend keeping this setting enabled, unless you have a poor connection in which case you may want to disable it.
  • Orders: Updates order status on the device when updated in Eclipse. For example, Bid to Order to Invoice. The default setting is Never.
  • Customers: Updates customer information on the device including Customer PO#, Release#, Address. The default setting is Daily.
  • Products: Updates product file changes on the device using the last option chosen on the device: Stock, Non-Stock, Both. The default setting is Daily.
  • Part Numbers: Syncs Customer Part Numbers to and from Eclipse. The default setting is Daily.

Additionally, Customers and Products will be automatically synchronized every time an order is submitted regardless of these settings.

Note: We highly recommend keeping the default setting of Never for Orders sync when using Usage mode.

 

 

Security

You can enable Touch ID/Face ID to login to StockRoom, if supported on your device.

If enabled, you will only be prompted to login with Touch ID/Face ID when launching the app. When you log out of the app, you are brought back to the login screen. At that point, you will not be prompted. If you minimize and re-open the app you will then be prompted.

 

About

The About page will display app version, build number, and Device ID.

Download PDF

Comments

0 comments

Please sign in to leave a comment.